Homeowners and renters alike who are looking for a home service professional have many online options, but there are few sites that feature quality over quantity. Most sites are just hubs where requests are infrequently filtered by a human and sent to the appropriate source. This can frustrate both the end user who really does need a home service professional and the service professional if he or she feels like they are getting duped by the website. So, how can you find a reliable service pro site?
While almost all websites will lead you to one or more home service pros, it should always be first nature to check out the pro yourself through a number of ways. First, you will certainly want to make sure the service professional is licensed and insured – whether you hire a cleaning service or full scale contractor. You never want an accident to occur at your residence and have an issue down the road.
Second, the service professional should be knowledgeable in his or her field. You don’t want to hire a guy that just does painting as a hobby on weekends. Professionals should be in the specific field. Don’t hesitate to hire a completely new company as everyone must start somewhere, but those with years of experience have shown that they have made it in this dog eat dog world.
Third, check the references of the service pro. This can be easy to do with technology as there are many sites, such as Yelp and Manta that offer reviews of services rendered. Service professionals also may have portfolios including testimonials and pictures from previous jobs.
Finally, make sure the service professional is courtesy and law abiding. While most are honest and ethical, checking them out through sex offender search engines isn’t a bad idea. Some sites verify these parameters, but many simply do not. You want to use a site that offers all of the above ensuring your safety and piece of mind.
Features that are sure to differentiate one site from another come in many shapes and sizes. Here are some examples of current service pro websites that might have an upper hand. One of the most important features is simply the way a website looks. Is it clean and user friendly and what distinguishes this site from the others out there? Splash pages that offer nice, clean images or videos grab attention. It also means the developers have put a lot of work into the site, meaning they likely thought out everything in its entirety. Interior pages that offer a clean flow for the user to easily understand is important. Why get confused on sites that bait and switch – go for a site they clearly states if you have to pay a fee or “play for free.”
Beyond the looks, how about functionality? Does the website work on your desktop, mobile and tablet devices when you enter the same URL, because it should. Having access to the website whether you are the homeowner or service pro is key nowadays to a clean, user friendly site.